SA Signature Hoodie – Mocha Brown

At Sandra Angelina, we take pride in the quality and craftsmanship of every piece. If you’re not completely satisfied with your purchase, we’ll do our best to make it right.

Return Policy

• Returns are accepted within 14 days of delivery.

• Items must be unworn, unwashed, and in original condition with all tags attached.

• Please include your order number and proof of purchase when requesting a return.

• Refunds will be issued to the original payment method once your return is inspected and approved.

• Shipping fees are non-refundable.

• If your return is not approved (due to signs of wear, damage, etc.), we will return the item to you

Items showing signs of wear, damage, or alteration will not be accepted.

Exchange Policy

• Exchanges are available for different sizes or colors of the same item (while stock lasts).

• To start an exchange, please email our team with your order number and details.

• If your preferred size/color is unavailable, a store credit or refund may be offered.

Non-Returnable Items

For hygiene and custom design reasons, the following items cannot be returned or exchanged:

• Custom-made or personalized products

• Final sale or clearance items

• Hats and accessories

How to Start a Return or Exchange

• Email support@sandraangelina.com with your order number and reason for return or exchange.

• Our support team will reply with your return instructions and shipping address.

• Once your item is received and approved, your refund or exchange will be processed within 5–10 business days.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 3 days of delivery at support@sandraangelina.com with photos of the issue.
We’ll replace or refund your item right away.

✨ Our Promise

We want you to love every Sandra Angelina piece you own. Your satisfaction means everything to us — if there’s ever an issue, our team is here to help.

Details:

• Relaxed unisex fit

• Elastic waistband and ankle cuffs

• Side pockets for convenience

• Embroidered SA | Sandra Angelina logo

• Color: Jet Black

At Sandra Angelina, every piece is designed with care and craftsmanship. Follow these simple steps to keep your items looking fresh, bold, and long-lasting.

• Machine wash cold on gentle cycle

• Turn inside out before washing

• Use a mild detergent

• Do not bleach

• Tumble dry low or air dry to maintain softness

• Do not iron over printed or embroidered areas

At Sandra Angelina, every order is prepared with care and attention to detail to ensure your items arrive safely and on time.

Processing Time

• All orders are processed within 2–4 business days (Monday–Friday).

• During new launches or restocks, please allow up to 5–7 business days due to high order volume.

• You’ll receive an email confirmation with tracking once your order has shipped.

Shipping Options (U.S.)

• Standard Shipping: 3–7 business days

• Express Shipping: 2–3 business days

• Free Standard Shipping on orders over $100 (U.S. only)

Delivery times are estimates and may vary based on your location and carrier delays.

International Shipping

• We currently ship worldwide 🌍

• Delivery times vary by destination (typically 7–14 business days)

• International customers are responsible for any customs duties or taxes charged by their country

Tracking Your Order

Once your order ships, you’ll receive an email with your tracking number and link to follow your delivery status in real time.

Lost or Delayed Packages

If your package is delayed or marked as delivered but you haven’t received it, please contact:
📧 support@sandraangelina.com
We’ll work directly with the carrier to help locate or replace your order.

Pre-Orders & Custom Items

Some specialty or custom items (like limited-edition jackets or made-to-order pieces) may have extended shipping times. Estimated delivery dates will always be shown in the product description.

✨ Our Promise

Every Sandra Angelina package is shipped with care and inspected before delivery to ensure your order arrives in perfect condition.