At Sandra Angelina, we take pride in the quality and craftsmanship of every piece. If you’re not completely satisfied with your purchase, we’ll do our best to make it right.
Return Policy
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Returns are accepted within 14 days of delivery.
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Items must be unworn, unwashed, and in original condition with all tags attached.
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Please include your order number and proof of purchase when requesting a return.
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Refunds will be issued to the original payment method once your return is inspected and approved.
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Shipping fees are non-refundable.
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If your return is not approved (due to signs of wear, damage, etc.), we will return the item to you
Items showing signs of wear, damage, or alteration will not be accepted.
Exchange Policy
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Exchanges are available for different sizes or colors of the same item (while stock lasts).
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To start an exchange, please email our team with your order number and details.
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If your preferred size/color is unavailable, a store credit or refund may be offered.
Non-Returnable Items
For hygiene and custom design reasons, the following items cannot be returned or exchanged:
How to Start a Return or Exchange
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Email support@sandraangelina.com with your order number and reason for return or exchange.
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Our support team will reply with your return instructions and shipping address.
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Once your item is received and approved, your refund or exchange will be processed within 5–10 business days.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 3 days of delivery at support@sandraangelina.com with photos of the issue.
We’ll replace or refund your item right away.
✨ Our Promise
We want you to love every Sandra Angelina piece you own. Your satisfaction means everything to us — if there’s ever an issue, our team is here to help.
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